The Foundation of Our Journey

Built on Mission, Vision, and Values That Matter

Our mission is at the heart of everything we do—guiding our actions and inspiring our work every day.

Read our full Mission Statement ›

We envision a future shaped by growth, innovation, and meaningful impact. Our vision reflects the path we are building together.

Read our full Vision Statement ›

Our core values define who we are and how we serve. They represent the principles that guide our decisions and relationships.

Read our full Values ›

Our constitution is the foundation of our organization. It defines our purpose, structure, and guiding principles.

Read our Constitution ›

Read Our Standing Rules ›

Our by-laws set out the rules and processes that keep our operations fair, transparent, and effective.

Read our By-Laws ›

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Ladysmith Health Care Auxiliary

The Heart of our Auxiliary’s Legacy

We began in 1909 with a small group of compassionate women supporting their local hospital. Over time, it has grown into a vibrant organization of over 250 volunteers. Today, we proudly operate one of Vancouver Island’s top thrift stores, with every sale supporting local health care and community wellness.
As our hospital transitioned to a community health care centre, so did our mission. Through it all, the Auxiliary has remained committed to enhancing the quality of life in Ladysmith, building a legacy of care and compassion that continues to this day.

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Highlights from our journey

Recent Achievements

In 2025, we increased our bursaries for Ladysmith Secondary students to $30,000 across 10 awards, helping the next generation of leaders reach their full potential.
In 2024, the Auxiliary proudly donated $374,414 in financial gifts to organizations, including significant contributions to student awards, health care programs, and community services.
So far in 2025, we have already approved $153,600 in community gifts, reinforcing our commitment to making a meaningful difference in the lives of our neighbours.
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Give Back Locally

Make A Difference

Volunteer Today

Questions? Call Us

(250) 245-5225

Mon-Fri: 10am-4pm Sat: 9am-2pm
Testimonials

Real Impact: Voices from the Community

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COMMUNITY REVIEWS

Our Values

Integrity – we operate with transparency and honesty in all our endeavours

Compassion – we care deeply about the well-being of all our community members

Service – our staff and volunteers are committed to making a positive impact

Diversity – we strive to be inclusive irrespective of age, gender, ethnicity, ability, race or religion

Collaboration – we willingly work together with partners to achieve our goals

Respect – we treat everyone with fairness, dignity and kindness

Sustainability – we are committed to environmentally responsible practices

Gratitude – we are deeply thankful for the trust and generosity of our community

Our Vision

A thriving, environmentally responsible community where health, dignity, compassion and the capacity to live within one’s means are accessible to all.

Our Mission

To support community health, wellness, prosperity and environmental sustainability through focussed programs, services and a dedicated cadre of volunteers.

We will achieve our Mission by:

  • Operating a profitable but highly affordable Thrift Store
  • By investing thrift store profits back into the community to promote and improve health and wellness for the people of Ladysmith
  • By supporting programs and services at targeted populations including youth, seniors and those underrepresented
  • Building sustainable practices into all our activities
  • Promoting volunteerism and by providing welcoming, friendly yet highly productive volunteer opportunities